Did You Miss Me?

 Posted by at 12:49 am  Nick's Blog
Jul 262014
 

I know I sure missed all of you over the last couple of days. It’s good to be back, and hopefully we’re here to stay. I’m keeping my fingers, toes, and eyes crossed just in case.

The problem started Monday night when I tried to post Tuesday’s blog. It would not load up no matter what I did, and when I called customer support at Go Daddy, where our blogs and websites are hosted, they said it was a WordPress issue. I was able to get Tuesday and Wednesday’s blogs posted through a back door method, and then everything crashed sometime Wednesday evening. First I couldn’t log into the blog to post, and then it just disappeared and I got an error message.

Greg White did some research online and discovered that Go Daddy had some kind of major server crash and customer’s websites and blogs were down all over the world. I made repeated calls to Go Daddy and each time they answered with a recording saying that they were aware that many customers were offline and they were working to fix the problem. Yet, when I jumped through all the hoops and finally got to talk to a “customer service” representative their immediate response was that obviously the problem was on my end, not theirs.

That nonsense went on all day Thursday and Friday; sometimes the blog would come up for a few minutes and then disappear again, until finally Greg got on the phone and explained to the last customer service dweeb reading a scripted answer instead of actually providing customer service that he wasn’t buying the current line of BS and they finally got us back up Friday afternoon. Hopefully we’ve got all of that crap behind us.

This was the first time in years that I didn’t post a daily blog and I appreciate all of the e-mails and Facebook messages from people who were worried about us and feared that something bad had happened. Well, worse than our blogs and websites crashing.

The outage cost us a lot of time and money, because with no blog or websites, our AdSense commissions dropped like a lead balloon. Go Daddy says their company policy is to not credit customers for downtime or lost revenue. Hey, it’s only money, right? Who needs it?

I guess after jerking us around for so long, fate decided to make it up to us with a nice surprise. We got a call from Tom and Diane Owen, two of our favorite people in the world, telling us that they were in the area and wondering if we had time to get together for dinner. For those two, we always have time. We met at a barbecue place in Wilmington for dinner and sat talking until the place closed, then they came back to our motorhome at the Thousand Trails campground and we visited for another couple of hours before they climbed on their Gold Wing and rode off into the night in search of new adventures. Thanks for stopping by, Tom and Diane!

I’ve been working away on my new Big Lake book and thought I was almost done, and then one of the characters went and got themselves shot and screwed up my entire timeline! I sure didn’t see that coming. Don’t you just hate it when that happens? I think I can still meet my deadline of finishing by the end of the month, but this will complicate things a bit.

Speaking of books, we usually start our free drawings on Wednesday and choose the winner on Sunday evening. Of course that’s when the blog crashed and now it’s too late to get one going, so we’ll start over again next Wednesday. Thank you for your patience.

I’ve been reading an interesting book called The Prize Winner of Defiance, Ohio: How My Mother Raised 10 Kids on 25 Words or Less. It’s the fascinating story of Evelyn Ryan, an enterprising woman who kept the bill collectors at arm’s length and a roof over her family’s head by entering drawings and prizes during the "contest era" of the 1950s and 1960s. If you’re part of the Boomer generation and grew up in a working class family like a lot of us did, I think you’ll enjoy it.

If you’re in the mood for a good time travel romance, my friend J.L. Jarvis just released a new book called Highland Passage that I think you will enjoy. And if you haven’t downloaded The Kiss – An Anthology of Love and Other Close Encounters, be sure to do so. The cross-genre anthology contains stories by some of my favorite author friends, including Kate Aaron, Saxon Andrew, Alison Blake, Shirley Bourget, Jason Deas, Sharon Delarose, Brandon Hale, Colleen Hoover, Anna J. McIntyre, C. A. Newsome, Molly Snow, Cleve Sylcox, Robert Thomas, Chris Ward and George Wier, to name just a few. And it’s currently free on Amazon!

Thought For The Day – The sole purpose of a child’s middle name is so he can tell when he’s really in trouble.

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Nick Russell

World-Famous, New York Times Best Selling Author, and All-Around Nice Guy!

  6 Responses to “Did You Miss Me?”

  1. Glad you’re back! You have more patience than me, I hate to call those customer “service” people.

  2. Good to have you back.

  3. I’ve been reading your blog now for a few years. I finally need to ask you a favor. When you’re going to a good restaurant or visiting some town you liked, it would be helpful to see the STATE in which you’re currently traveling. So often, I’ll save the name and town/city of a restaurant you’ve recommended, and realize I didn’t know what state in which you were traveling e.g. although you didn’t name the restaurant this time, Wilmington, DE? Thanks. Rick Stevens

  4. Can you imagine a worse job than the “customer service” folk have?? Lying a part of a usual day I suppose….sad. Glad all is up and running again. This sort of thing is the worst for those who use internet for their business!! My hubby still thinks I should trust a computer…heh, if it is important to me? I make a hard copy. YEP…still. I realize you have to use other things like thumb drives, etc. for backup otherwise…fortunately, not doing a business, those items are a much smaller stack.

  5. Rick, we aree in Wilmington, Ohio.

  6. Glad you’re back. Computer issues can be the dickens. I’ve been wrestling with my own since last Saturday. Avast anti-virus decided to eat the .exe file for our online card catalog program at the library. Which I found out while reinstalling the program and found it was blocked. Fixed that and successfully reinstalled only to find I couldn’t enter the license & activation numbers. Getting quite cranky at that point. 🙂 And wouldn’t you know it…..to put those numbers in Microsoft Internet Explorer had to be set as the default browser. There’s always a way to blame Microsoft!!! hehehe

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