Nothing Yet

 Posted by at 12:07 am  Nick's Blog
Oct 252017
 

A couple of blog readers have asked me if PPL Motorhomes in Houston has finished with the sale of our Winnebago motorhome yet. You may remember that on Monday of last week, exactly two weeks after we dropped it off, they changed the online listing to Sale Pending. I waited a couple of days and didn’t hear anything, so I called PPL.



After several attempts to leave messages, and not getting any call backs, I finally talked to a business manager handling the sale. She said that the rig was going into the shop for a pre-delivery inspection, and then all the paperwork would be wrapped up. She also told me it was a cash sale, so there was no financing to delay the deal. And that’s all I heard.

Overall, I’ve been impressed with PPL, and they certainly found a buyer quickly, but I do have to say that when it comes to responding to phone calls, there is a lot of room for improvement. Since I had not heard anything else, and it is still listed as sale pending, I called Monday to see if they needed anything else from me or if a problem came up in the inspection that had to be addressed. When the sales manager didn’t return my voicemail, I called the same business manager again, not once, but twice, and never heard back from her.

Yesterday I called again, and finally got a real live person on the phone. She apologized for the delay and put me on hold while she did some checking. When she came back she said the delay was because the purchasers want their own mechanic to check out the coach. He was supposed to be there last week, but was a no-show. Hopefully he will get there pretty soon so we can get things wrapped up. I don’t like being in limbo.

Last week I showed you some pictures of our fishing pier and boat dock, which were damaged in Hurricane Irma. The other day I went up to the office at our little community to see if they had any idea when repairs would be made. I was told that we are #28 on the list for the state of Florida for somebody to get to us. I’m not exactly sure what list that is, but a lot of piers and docks got wiped out in the hurricane, so I think it’s going to be a while.

The nice lady in the office did tell me that they are going to install a temporary finger pier next to the boat ramp, which will make it easier for people to launch their boats and get in and out of them. Terry and I made a Walmart run late in the afternoon, and on the way out we swung by the launch and saw that they have the temporary pier there, though it’s not in the water and secured yet. So while we may not be able to enjoy the main pier, at least we should be able to do some boating once it cools down.

Speaking of which, we definitely have a cooling trend going on. It’s been in the mid to upper 80s for quite a while now, but starting today and tomorrow we are supposed to see temperatures in the 70s. I can live with that.

And one last thing, before I close. We want to wish our friend Jan White happy birthday. Wish we could be there to spend the day with you, sweetie. Tell Greg to give you a hug and a great big smooch from us.



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Thought For The Day – Nearly all men can stand adversity, but if you want to test a man’s character, give him power. – Abraham Lincoln

Nick Russell

World-Famous, New York Times Best Selling Author, and All-Around Nice Guy!

  One Response to “Nothing Yet”

  1. I wish I could say not getting a response from a company is unusual. We all know it’s not. Customer service? Never heard than term before.

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